At FNBC Bank & Trust, your security is a top priority. To help ensure your financial information stays safe, we have some helpful tips and resources for a more secure banking experience. Because the path to fraud prevention starts with well-informed consumers.
Fraud & ID Theft Tips
- Protect your computer and your mobile device like you would your wallet or purse
- Be alert to online impersonators and scam artists
- Secure your social security number and only divulge with careful deliberation
- Protect your online banking passwords, your debit card PIN, and any personal information
- Review your statements and report any unauthorized transactions immediately
- Use strong passwords and change them often
- Please know that FNBC will never call or email you requesting your social security number or password
- Keep your important papers secure, shred sensitive documents, be careful with your mail, and exercise caution with those with whom you entrust your information
- For your further protection, FNBC has implemented Secure Email
- If you plan to send us documents that contain account numbers or other private information, please contact a personal banker, lender, or trust officer in advance, so that an email can be sent via our secure encryption system
- Please notify us if you will be traveling and plan to use your FNBC debit or credit card
- If you call us, we may ask for some general information in order to identify and assist you
Fraud Hotline
If you are a victim of fraud or are aware of fraudulent activity with regard to your accounts, the accounts of someone you know, or if you have concerns about financial transactions involving FNBC Bank & Trust, you may report it through our Fraud Hotline. You are encouraged, but not required, to leave contact information. We may make disclosures to the local, state, and Federal law enforcement as necessary. All messages are confidential.
Fraud & ID Theft Resources
- The U.S Federal Trade Commission (FTC) has an extensive site detailing methods to protect your financial information
- The Federal Deposit Insurance Corporation (FDIC) also has useful information on how to avoid identity theft
- Consumer Banking Customers — Tips on a Secure Banking Experience
- Commercial Banking Customers — Tips on a Secure Banking Experience